This article explains how to delete a document and what happens when you do.
Introduction#
Deleting removes a document from your dashboard; its QR Code stops working and the verification page answers NOT FOUND. Revoking keeps the document and shows REVOKED to verifiers. In most cases, revoking is the better choice because it keeps a clear record.
A. Delete a document#
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Go to Student documents, Employee documents, Diplom and Certificate, Institution Documents or Company Documents
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Find the document
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Click Delete
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Confirm
B. Delete a student#
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Go to Students
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Click Delete on the student, or tick several students and click Delete selected
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Confirm
The student's generated documents are deleted and their QR Codes stop working. Certificates and diplomas already issued to the student are kept and can still be verified and managed from Status & Revocations.
Note: Deletion cannot be undone. To stop issuing documents to a person without deleting them, revoke their QR Code on QR Codes students or QR Codes employees.
If you have any questions, you can see more topics in this knowledge base or reach out to the IVQA team at support@ivqa.tech.