This article explains how to use the Analytics page to follow your documents and their verifications.

Introduction#

Every time someone opens a verification page, IVQA records it. The Analytics page turns these records into totals and trends, so you can see which documents are verified and how often.

A. Open Analytics#

  • Log in to your dashboard

  • Go to Analytics

[SCREENSHOT REQUIRED]

Analytics

The Analytics page with totals and charts

expected file: public/images/institution/analytics.png

B. Read the numbers#

  • Total students or Total employees

  • Total verifications and Total views: how often your documents' verification pages were opened

  • Invalid attempts: scans that did not resolve to a valid document

  • Documents issued, and the date of the last verification

C. Read the charts#

  • By month: verifications over time

  • By type: which document types are verified most

  • Top students or Top employees: whose documents are verified most often

  • By document and By creator

Note: A verification is counted every time a page is opened, whatever its result, including scans of revoked or expired documents.

If you have any questions, you can see more topics in this knowledge base or reach out to the IVQA team at support@ivqa.tech.