Account Management
Signing in, resetting your password, protecting your account with two-factor authentication, managing your organization's settings and users, and understanding your subscription.
Overview
LoginWhere institutions and companies sign in to IVQA, what the login page asks for, and what to do when you cannot sign in.Reset PasswordHow to reset a forgotten IVQA password and how to change your password from inside the dashboard.Two-factor AuthenticationProtect your IVQA user with a time-based code from an authenticator app — how to enable, use and disable 2FA.Profile SettingsYour personal settings in IVQA — display name, login email, password, two-factor authentication and interface language.Organization SettingsWhere your institution's or company's information lives, who can change it, and how it is used on documents and verification pages.Administrators and RolesInvite colleagues to your IVQA account from Users & Roles, choose one of the four roles, and understand exactly what each role can do.SecurityHow IVQA protects your account and your documents, and the practices we recommend — roles, two-factor authentication, API tokens, signed QR codes.Data and PrivacyWhat data IVQA stores about students, employees and documents, what is public, what happens on deletion, and where to find the legal documents.Billing and SubscriptionThe Subscription page — your current plan, usage and limits, the available plans, paying by card or bank transfer, payment history, auto-renewal and free trials.