This article explains the Settings page, where you manage your account and your organization's information.

Introduction#

Your organization's name, logo and signatory appear on the documents you generate and on the verification pages. Complete them before issuing your first document. Only the account Owner sees Settings.

A. Account details#

  • Go to Settings

  • Change the Account name, the display name shown on your profile and in emails

  • Click Save

Note: The login email is read-only. Contact IVQA if it must change.

B. Institution information#

  • Enter the Institution name, type, address, contact email and phone, website and official email domain

  • Upload the Logo

  • Enter the Signatory name and Signatory title printed on documents, and upload the Signature image

  • Click Save

C. Company information#

  • Enter the Company name, email, phone, registration number and address

  • Upload the Logo

  • In Billing, tick Billing details are the same as company information or enter separate billing details

  • Click Save

D. Other tabs#

Note: Documents copy your organization's information when they are generated. Changing the signatory later does not change documents already issued.

If you have any questions, you can see more topics in this knowledge base or reach out to the IVQA team at support@ivqa.tech.