Revoking tells every verifier, immediately and on every copy of the document, that your institution no longer recognizes it.
Before you revoke#
Decide what you want to withdraw:
| You want to… | Do this |
|---|---|
| Withdraw one document, certificate or diploma | Revoke its credential (this guide) |
| Stop issuing documents to a student | Revoke the student's QR code on QR Codes students — this does not revoke documents already issued |
| Withdraw everything issued to a student | Revoke each credential from the student's credentials list |
Step 1 — Open Status & Revocations#
Sidebar → Operations → Status & Revocations.
Step 2 — Find the credential#
- For a student document, filter on Documents or search the student's name or UID, or open the student's credentials list.
- For a certificate or diploma, use Find an issued award with the full code (
IVQA-CER-2026-XXXXXXXX/IVQA-DIP-2026-…), the student UID or the title. Awards whose student was deleted are included.
[SCREENSHOT REQUIRED]
Status & Revocations → Find an issued award → Revoke
The Find an issued award result with the Revoke action and the reason field
expected file: public/images/institution/revoke-credential.png
Step 3 — Revoke with a reason#
Select Revoke and enter a reason (for example Issued in error, Replaced by document IVQA-DOC-…). The reason is stored with the credential and shown on the public page. Confirm.
Step 4 — Check the result#
- In the table the credential's status is now REVOKED.
- The public verification page shows the REVOKED banner with your reason and nothing else about the holder. Reload the page if you had it open.
- The document remains listed in Student documents; a published document follows its credential's status.
Restore a revoked credential#
Select Restore on the credential. Restoring is allowed only for credentials whose document still exists and was published; deleted or never-published documents cannot be restored. The public page returns to VALID — or EXPIRED if its validity period has ended in the meantime. Restoring does not create a new QR code.
Who did what#
Every revocation and restoration records the user who performed it and the time. They appear in the Verification logs and can be reviewed later.